Returns

We hope you are happy with your SO activewear order!

Stretch Out offers refunds only on items that arrive with a manufacturing fault.

Manufacturing faults present very differently to a mistreated garment. Please keep this in mind before contacting us for an assessment. An assessment of garments is required for a return. Garments will be assessed with the following in mind - 

• the garment care and swing tag instructions have been followed
• misuse or mistreatment of garments with reasonable wear and tear for each garment in mind
• life expectancy of a garment is dependent on factors such as : how the items have been treated and cared for when worn, washed and been stored 

We do not offer exchanges. As we have frequent changes in stock levels and exclusive collections, we instead allow returning of your item for a store credit to repurchase the correct size/style. Shipping costs will not be credited. 

Item (s) must be returned within 14 days of your order being delivered, to be eligible for a store credit. Item (s) must be in the original unworn, unwashed condition, with tags and packaging included.

Sale items: Sale or discounted items are final sale. Items can not be exchanged, refunded or credited.

To request a store credit form or if you have any problems with your order, please contact us at [email protected]

Hosiery/Tights: These items are all final sale, no returns or exchange

Shipping

All orders are delivered via Australia Post. Goods will be delivered during normal business hours and can be delivered to Australian PO Boxes. Goods delivered within Australia metropolitan and surrounding areas will generally take between 3 - 7 working days, Regional and rural areas may take longer, please note that during peak periods delivery times may increase.

All shipping comes with tracking number.

AUSTRALIA